Update the earlier record

Send its reference and explain the correction or removal request. Use the original reply email where possible to help identify the relevant message.

Describe a rules issue

Name the coordinate, tile and neighbouring pieces, then explain the score or placement you expected. A general example is enough; another player’s personal details are unnecessary.

Independent material purchases

Any counters or stationery bought elsewhere are part of a separate transaction with that seller. This site does not collect the payment or administer that purchase’s refund process.